A Fan on My Computer Has Locked Up How Do I Get It to Spin Again

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HP PCs - Computer does not start (Windows 10)

This document provides possible solutions to common computer startup issues. Follow the instructions in this document pace-by-stride to help isolate the problem and detect the most appropriate assist.

Remove discs and devices

Before troubleshooting startup issues, remove or disconnect all discs and devices from the estimator.

1. Turn off the computer.

2. Remove any discs and USB devices.

3. Remove memory cards from the carte du jour reader slot.

4. Disconnect all non-essential devices such as printers, scanners, and external hard drives.

5. Leave only the mouse, keyboard, and monitor continued.

6. Afterward you take removed all discs and devices, plow on the computer.

• If the computer starts, reconnect devices one at a fourth dimension to decide which disc or device is causing the problem. If the event is solved, troubleshooting is complete.

• If the estimator nonetheless does not start and exhibits the aforementioned trouble, printing and agree the ability button to turn off the computer. Do not connect anything, and keep troubleshooting.

Perform a hard reset

Many startup errors and other problems can exist resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a difficult reset.

Subsequently you have completed these steps, if the figurer startup consequence is resolved, go to HP PCs - Updating drivers and software with Windows Update (Windows 10), and then become to HP PCs - Using HP Support Assistant (Windows) to update all device drivers.

Power reset your desktop computer

Perform a power reset on your desktop computer.

1. Turn off the computer.

2. Disconnect any peripheral devices, and and so unplug the power cord.

3. With the power cord unplugged, printing and agree the Power push button for approximately 15 seconds.

4. After you drain the capacitors, plug in the power cord. Leave peripheral devices disconnected.

5. Plough on the computer.

Power reset a laptop with removable bombardment

Perform a power reset on your notebook with a removable battery.

1. Plough off the calculator, and so unplug the power string.

2. Disconnect whatever peripheral devices, and then remove the computer from any port replicator or docking station.

3. Remove the battery from the calculator.

4. With the battery and power cord unplugged, press and hold the Ability push button for approximately 15 seconds.

5. After you bleed the capacitors, re-insert the battery, and and then plug in the power cord. Leave peripheral devices disconnected.

6. Turn on the reckoner.

Power reset a laptop with a non-removable battery

Perform a ability reset on your notebook with a not-removable battery.

1. Turn off the computer, and then unplug the power cord.

2. Disconnect whatever peripheral devices, and so remove the computer from any port replicator or docking station.

3. With the power cord unplugged, press and hold the Power button for approximately 15 seconds.

4. Subsequently you lot drain the capacitors, plug in the power cord. Exit peripheral devices asunder.

5. Plow on the computer.

Run hardware diagnostic tests

Make sure that the issue is not hardware related by performing diagnostic tests.

1. In Windows, search for and open the HP PC Hardware Diagnostics for Windows app.

   If the app is not installed on your computer, download the latest version from the HP PC Hardware Diagnostics website.

2. On the main menu, click Organisation Tests.

3. Click the System Fast Test tab.

4. Click Run in one case.

   While the test is running, the fourth dimension remaining and examination consequence for each component displays on the screen.

5. If a component fails a exam, write downwardly the failure ID (24-digit lawmaking) and contact HP Customer Support. The information is too bachelor in the Test Logs on the main bill of fare.

   If no system component failed, continue with these steps.

6. In the HP PC Hardware Diagnostic app, click Arrangement Test, and and so click Organization Extensive Test. The All-encompassing Test might have several hours to consummate.

• If an issue is not found, proceed to the next footstep.

• If a component fails a test, write downwards the failure ID (24-digit code) and contact HP Customer Support.

Refresh or reset your PC

Use the Microsoft Refresh your PC characteristic to reinstall Windows without affecting your personal files, apps, or many of your settings.

1. On the Choose an selection screen, click Troubleshoot.

   If your computer does not open up to a blue Choose an selection screen, skip this step and go to HP Notebook PCs - Advanced startup troubleshooting (Windows x) or HP Desktop PCs - Advanced startup troubleshooting (Windows 10) for further troubleshooting options.

   

2. Click Refresh your PC.

   

3. Click Adjacent.

   

4. Wait for Windows to open up, so follow whatsoever on-screen instructions.

   • If the computer starts and opens Windows, you are washed.

   • If the computer does not start and opens to the Choose an option screen, become to the next instruction.

5. On the Cull an pick screen, click Troubleshoot.

6. Select Reset your PC.

   

7. Click Adjacent.

   

8. Select the quick option to remove your personal files.

   Caution:

   Your personal files and settings are destroyed by performing this step. Brand sure you have backed up all your of import files before continuing. Do non continue if you have important files on the difficult drive that have not been backed up. You lot might want to seek a professional information recovery service to restore your files.

9. Wait for Windows to open up. Follow whatsoever on-screen instructions.

   • If the reckoner starts and opens Windows, you are done.

   • If the computer does non kickoff and opens to the Cull an option screen, go along to avant-garde troubleshooting options.

Advanced troubleshooting

If the previous steps did non resolve the computer startup issue, go to the advanced troubleshooting section for your reckoner blazon.

• HP Notebook PCs - Advanced startup troubleshooting (Windows ten)

• HP Desktop PCs - Advanced startup troubleshooting (Windows x)

HP Notebook PCs - Advanced startup troubleshooting (Windows 10)

Complete these advanced troubleshooting procedures to try to resolve startup issues with your notebook PC.

Troubleshoot specific startup issues

Find a symptom that matches your figurer's condition.

LED lights blink only the estimator does not start

HP and Compaq notebook computers use blinking LEDs to identify startup errors. If the LEDs blink (usually 1 to 8 blinks in a series) virtually the caps lock or num lock keys, go to HP Desktop PCs - Estimator Does Not Outset and Emits an LED or Beep Code.

Note:

If a white Air conditioning adapter low-cal blinks when a new notebook computer is used for the commencement fourth dimension, the battery is still in Aircraft Mode. To resolve this issue, turn off the notebook, connect the notebook to AC power, allow the bombardment to charge for at least thirty minutes, and then showtime the computer.

The computer starts, but the screen is bare or unresponsive

When pressing the power button, LED lights blink or turn on, a fan spinning audio is heard, but the screen remains blackness, and the notebook does not first.

If the computer is on, merely the screen remains blank, go to HP Notebook PCs - Figurer Starts but Screen Remains Blank (Windows x, 8).

The computer does not have ability (no noise or lights)

If in that location is no racket from the computer case or fans, the lights on the figurer do not turn on (including keyboard LEDs), and the screen is not receiving a video bespeak, your computer might not be receiving power. Test the AC adapter.

1. Confirm that the Ac power adapter is a genuine HP part. Exercise not apply a 3rd-party Air conditioning power adapter with an HP computer.

   

2. Decide the adapter wattage by looking virtually the bottom of the adapter.

   Notation:

   Using an AC adapter with a lower wattage than the computer requires can cause bug. For case, the CPU clock rate might exist reduced to save power, which might cause programs to run slower or the Air-conditioning adapter to become warm to the bear upon.

   

   

3. Cheque the AC ability adapter for damage. Damaged components, like the AC adapter housing or the pin in the ability connector, might crave an HP-certified repair. Check the box, cord, pins, and plugs for damage.

4. Confirm that the wall outlet is functioning properly. Plug a lamp or device that y'all know to exist working into the aforementioned wall outlet you plan to apply for the AC adapter.

   • If the lamp or other device works, the wall outlet is working correctly. Keep with these steps.

   • If the lamp or device does not work, keep testing wall outlets until you find 1 that works, and so continue with these steps. Exercise not use a power strip, surge protector, or secondary power source.

5. Plug your Air conditioning adapter into the functioning wall outlet and start your computer. If the computer does not start, continue using these steps.

6. If you lot take access to a different Ac adapter or power pack that is designed for the computer, connect information technology to the computer and attempt to start the reckoner. If you take access to more than i computer, ostend that you lot are using the right Air conditioning adapter.

   Circumspection:

   Employ an Air-conditioning adapter that meets the power requirements and has the right blazon of connector to avert damaging the computer. On newer notebook models, connecting the incorrect adapter to the notebook might cause the power LED lights to blink but not power on the calculator.

   If the computer does non start, continue with these steps.

7. Start the computer. If the estimator does not turn on, continue using these steps.

8. Remove the power cord from the Air conditioning adapter for approximately 5 to 10 seconds, so reconnect the power cord to the Air-conditioning adapter. Make certain that the power cable fits tightly into the AC adapter inlet.

9. Verify that all cords and connectors are secure betwixt the power cord, AC adapter, and computer. Offset the computer.

   If the reckoner does non plough on, continue with these steps.

10. Examination for a discharged or defective bombardment that might forbid the AC adapter from supplying plenty power to start the computer. Remove the notebook battery, connect the Ac adapter to the notebook, and so plow on the figurer.

    Startup issues and possible actions

    Condition	Possible action
    LEDs exercise not turn on, and the fan or hard bulldoze does not spin	The AC adapter might need to exist replaced
    LEDs turn on and computer starts	The battery might need to exist replaced
    LEDs turn on merely computer does non start	Go to HP Desktop PCs - Computer Does Non Start and Emits an LED or Beep Code

    Note:

    You can besides try these steps with an alternating AC adapter that has the correct wattage and connector.

    If the figurer does not plow on, keep with these steps.

11. Examination for a defective Air conditioning adapter that might not charge the bombardment. This could prevent the computer from starting using only battery power. Connect the AC adapter, permit the calculator to charge for 30 minutes or more, disconnect the AC adapter, and and so effort to starting time the computer. This can as well be done with a fully charged battery from some other computer.

    Startup problems and possible deportment

    Condition	Possible action
    LEDs exercise not plow on, and the fan or difficult drive does not spin	The Air conditioning adapter might need to be replaced
    LEDs turn on and reckoner starts	The battery might need to be replaced
    LEDs plow on but reckoner does non start	Go to HP Desktop PCs - Computer Does Not Starting time and Emits an LED or Beep Code

    If the Ac adapter and battery tests both effect in the LEDs not turning on and the fan and hard drive non spinning, in that location might be an upshot with the organisation lath, which could require service from HP.

12. If components are defective and the computer is nether warranty, contact HP for further assist. If the computer is non nether warranty, become to HP Consumer Notebook PCs - Ordering HP certified replacement parts to order a replacement part.

The computer locks up at the HP or Compaq logo screen or the Windows loading screen

If the reckoner locks up at the HP or Compaq logo screen or the Windows loading screen, attempt cleaning the figurer vents with compressed air.

Restart the computer. If Windows 10 opens, you are done. If Windows x does not open, go to HP PCs - Testing for hardware failures in Windows 10.

An error bulletin is displayed on a black screen

Windows does not first and an error is displayed on a blackness screen. If the error message lists a hardware component, such as a fan or BIOS, test those components and service equally necessary. It might also assistance to search the cyberspace using the verbal error text.

Errors involving the difficult drive or primary kicking device are equally follows:

• Kick device not plant

• Disk Boot Failure

• Non-organisation deejay mistake (make sure that you accept removed discs and USB storage devices)

• OS Not Found

• PXE-E61: Media Test Failure

• SMART Failure Imminent / Imminent Difficult Disk Failure

For whatsoever of these errors, use the following steps:

Notation:

Removing and reseating the difficult drive might likewise solve some hard drive errors.

1. Disconnect any USB or 1394 (Firewire) devices attached to the computer.

2. Remove any CDs or DVDs from the disc drives.

3. Press and hold the power push button for 5 seconds to turn off the figurer.

4. Plough on the computer and immediately press the f10 key repeatedly, about in one case every 2nd, until the BIOS Setup Utility opens.

5. Press the f9 central, select Yes, and then press enter to restore the BIOS to the default settings.

6. Utilize the pointer keys to select the Diagnostics menu.

7. Use the arrow keys to select Chief Difficult Disk Self Examination, and so press enter to first the exam.

   • If the examination fails, the hard bulldoze might need to be replaced. Write downward the failure ID (24-digit code) and contact HP Customer Support to set service or to have a replacement hard drive sent to you. The information is as well available in Examination Logs on the main bill of fare. If the computer is out of warranty, it should be serviced or the hard drive should be replaced.

   • If all tests pass, restart the estimator. If the error is resolved, you are done. If non, go to Troubleshooting other issues with reckoner not starting.

An error message is displayed on a bluish screen

To learn more about troubleshooting blue screen mistake messages, see the following document.

HP PCs - Error Messages Display on a Blue Screen (Windows x)

Troubleshooting other problems with computer not starting

If none of the previous symptoms match the one on your figurer, use the following procedures to effort to solve the result.

Remove and reseat the retentivity modules

If the retention modules are not fully seated, information technology tin crusade computing and performance bug. These problems can be resolved by removing and reseating the modules.

Annotation:

Your computer might look dissimilar than the post-obit reckoner, but the steps are the same.

1. Turn off the computer and disconnect the AC adapter.

2. Remove the cover to admission the memory.

   Note:

   Some computers might not take a cover that provides access to the memory. Have the computer serviced if you cannot access the retentivity.

   

3. Remove all retention modules from the computer.

   

4. Reinsert all memory modules.

5. Replace the service cover, battery, and AC adapter.

6. Turn on the estimator.

   • If the reckoner starts, you are done.

   • If the estimator does not start, go along to the adjacent procedure.

Perform a System Restore to resolve an result in Windows

If the issue is contempo, restore the computer to a signal before the problem began, to resolve the issue.

Go to HP PCs - Using Microsoft System Restore for more information.

Boosted resources (Notebook PCs)

HP Desktop PCs - Advanced startup troubleshooting (Windows 10)

Consummate these advanced troubleshooting procedures to try to resolve startup issues with your desktop PC. Find a symptom that matches your calculator's condition.

The calculator does not have power (no noise, no lights)

If in that location is no noise from the computer case or fans, the lights on the computer do not plough on (including the keyboard LEDs), and the screen is not receiving a video indicate, your estimator might non be receiving power. Test the AC adapter.

Caution:

Apply an Air conditioning adapter that meets the power requirements and has the correct type of connector to avoid damaging the computer.

1. Ostend that the Air conditioning ability adapter is a genuine HP part. Do not apply a 3rd-party Air-conditioning power adapter with an HP computer.

   

2. Determine the adapter wattage by looking nearly the bottom of the adapter.

   Note:

   Using an Ac adapter with a lower wattage than the figurer requires can cause issues. For instance, the CPU clock rate might be reduced to save power, which might cause programs to run slower or the AC adapter to become warm to the bear upon.

   

   

3. Check the AC power adapter for harm. Damaged components, like the Air-conditioning adapter housing or the pin in the power connector, might require an HP-certified repair. Check the box, cord, pins, and plugs for damage.

4. Confirm that the wall outlet is functioning properly. Plug a lamp or device that you know to exist working into the same wall outlet yous programme to use for the AC adapter.

   • If the lamp or other device works, the wall outlet is working correctly. Go along with these steps.

   • If the lamp or device does non work, proceed testing wall outlets until you lot find 1 that works, and then go along with these steps. Exercise not utilise a power strip, surge protector, or secondary power source.

5. Plug your AC adapter into the functioning wall outlet and offset your computer. If the computer does not start, continue using these steps.

6. If yous accept a different Air-conditioning adapter or power pack that is designed for the computer, connect it to the estimator. If yous take more than than i computer, brand certain that you are using the correct AC adapter.

7. Try to start the calculator.

   • If the estimator starts, you are finished.

   • If the figurer does not start, continue with these steps.

8. Remove the power cord from the Air conditioning adapter for v to10 seconds, and then reconnect the power cord to the Air-conditioning adapter, making sure that the ability string fits tightly into the Ac adapter inlet. Make certain that the connections betwixt the reckoner, power cord, Air conditioning adapter, and AC outlet are secure.

9. Try to start the computer. If the calculator does not plough on, the AC adapter might be lacking.

   If the Air conditioning adapter is defective and the figurer is under warranty, contact HP Customer Support for further help. If the reckoner is not under warranty, go to HP PartSurfer to lodge a replacement office.

The computer starts, but makes beeping sounds

Beep sounds occur when a key on the keyboard is stuck, a retention DIMM or hard drive cable is not seated properly, or a component on the system board has failed.

Disconnect the mouse and keyboard, and then restart the computer. If the beeping noises cease, repair or replace those devices. To find out more information most resolving a problem with beeping sounds, go to HP Desktop PCs - Reckoner Does Not Beginning and Emits an LED or Beep Lawmaking.

The computer starts, but the screen is blank or unresponsive

If the monitor is on, but the screen remains blank when you turn on the figurer, or if an error message stating that a video signal is non detected is displayed on the screen when yous turn on both the monitor and estimator, go to the following document.

HP Desktop PCs - Calculator Starts but Screen Remains Blank (Windows)

The estimator locks up at the HP or Compaq logo screen or the Windows loading screen

If the figurer locks up at the HP or Compaq logo screen or the Windows loading screen, endeavour cleaning the computer vents with compressed air.

Restart the estimator. If Windows ten opens, you are washed. If Windows 10 does not open up, go to HP PCs - Testing for hardware failures in Windows 10.

Bank check whether the difficult drive is detected in BIOS

Confirm that the hard drive is detected in the BIOS.

1. Remove or disconnect all discs and devices from the computer, except for the mouse, keyboard, and monitor.

2. Turn on the computer and immediately printing the f10 fundamental repeatedly, almost once every second, until the BIOS setup tool opens.

3. Apply the arrow keys to select Storage, select Device Configuration, and then press enter.

4. Confirm that a difficult drive is listed nether Hd.

   

   • If the hard drive proper name displays, get out the BIOS without saving any changes, and go to HP PCs - Resetting Your Computer (Windows 10).

   • If the hard bulldoze name is missing, or Auto or None displays, leave the BIOS without saving any changes, and then meet the procedures for when the difficult drive is not detected in BIOS.

Difficult bulldoze is non detected in BIOS

Come across the procedures for your type of computer.

Hard drive is not detected in BIOS (Desktop PCs)

Troubleshoot start-up problems when the difficult drive is not detected in BIOS on a desktop figurer.

Reset the BIOS

Reset the BIOS to make sure that the BIOS settings are right.

1. In the Computer Setup window, employ the arrow keys to select the File tab.

2. Employ the pointer keys to select Apply Defaults and Exit, and then press enter.

   

3. Select Yes, and then press enter.

4. Press the power button for at least five seconds until the computer turns off.

5. Disconnect the power cord.

6. Press and hold the ability push for five seconds.

7. Reconnect the power string, and and so turn on the computer.

   If the startup problem still exists, continue with the side by side step.

Disconnect and reconnect the hard drive cable

Remove and reseat the difficult bulldoze cables.

CAUTION:

This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor using a static dissipative work surface (such as a conductive foam pad) and wearable an ESD wrist strap continued to a grounded surface.

1. Remove the side console by loosening the side panel screws and sliding the panel to the back and off the figurer.

   

2. Discover the power cable connected to the hard bulldoze.

3. Disconnect and reconnect the power cable.

   

4. Find the information cable connection to the hard drive.

5. Disconnect and reconnect the data cable to the hard drive.

6. Notice the data cable connection on the organisation board.

7. Disconnect and reconnect the data cable from the connector on the system board.

8. Supersede the side panel.

9. Plug the ability cablevision back into the computer.

10. Turn on the computer.

    • If the problem persists, try a different SATA connection on the system board.

    • If the difficult drive is nevertheless not detected in the BIOS, replace the hard drive.

    • If the difficult drive is detected in the BIOS simply the estimator even so does non outset to Windows, reseat the retention modules.

Remove and reseat the retentiveness modules

Remove and reseat the retentiveness modules in the estimator.

Circumspection:

This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD harm, work over a noncarpeted floor using a static dissipative work surface (such as a conductive foam pad) and wear an ESD wrist strap connected to a grounded surface.

1. Turn off the figurer and disconnect all cables except the ability cablevision. Brand a note of the cable locations.

2. Unplug the power cable, and so press the power push.

3. Remove whatever screws that secure the console to the calculator.

   

4. Slide off the panel to gain access to the inside of the computer.

   

5. Pull out, and then press downward on the holding clips that retain the memory modules. The memory modules pop up slightly out of the socket.

   

6. Supervene upon each memory module by aligning the memory module and so the pocket-sized notches on the lower edge line upwardly with the tab on the socket.

   

7. Push button direct down on the top ends of the retentivity module until the memory module is fully seated in the socket. The retaining clips on the ends of the socket lock into identify when the memory module is properly seated.

8. Replace the service cover and reconnect the ability cord.

9. Turn on the calculator.

   If the calculator does not start, become to Perform a Organization Restore to resolve an issue in Windows.

Hard drive is not detected in BIOS (All-in-One PCs)

Troubleshoot start-upwards problems when the difficult drive is non detected in BIOS on an All-in-One computer.

Reset the BIOS

Reset the BIOS to make sure that the BIOS settings are correct.

1. In the Estimator Setup window, use the arrow keys to select the File tab.

2. Employ the arrow keys to select Utilize Defaults and Exit, and then press enter.

   

3. Select Yeah, and then press enter.

4. Press the ability button for at least 5 seconds until the calculator turns off.

5. Disconnect the power string.

6. Press and agree the power button for five seconds.

7. Reconnect the power string, then plow on the computer.

   If the startup problem nonetheless exists, continue with the next stride.

Reseat the difficult drive

Reseat the hard drive.

Replacing the hard drive

Warning:

The edges of metal panels can cutting skin. Be careful not to slide skin forth whatever interior metal edge of the reckoner.

CAUTION:

This product contains components that can be damaged by electrostatic belch (ESD). To reduce the risk of ESD damage, work over a noncarpeted floor, use a static dissipative piece of work surface (such as a conductive foam pad), and wear an ESD wrist strap continued to a grounded surface.

Note:

For detailed instructions, go to the HP Customer Support website, select your country or region, and then enter the calculator model number. Search for replacing the hard drive.

1. Remove the dorsum hard drive covers.

2. Remove any screws that secure the hard drive to the chassis.

3. Disconnect the cables from the hard drive.

4. Lift the hard bulldoze out of the computer.

5. Reinstall the hard bulldoze, and so turn on the computer. The computer displays the logo screen.

If the startup problem nonetheless persists, the figurer probably requires service. Contact HP Customer Back up, because the hard drive or system lath might be defective.

Reset your computer

If the sound is not working properly, reset your computer.

Perform a Organisation Restore to resolve an issue in Windows

If the issue is recent, restore the computer to a point before the problem began, to resolve the result.

Go to HP PCs - Using Microsoft Arrangement Restore for more than information.

Additional resources (Desktop PCs)

If you lot cannot find a solution, contact HP Back up for farther assist or to have the calculator serviced.

For more than data on how to resolve no boot and power issues, get to the post-obit HP support documents:

• HP PCs - The calculator restarts unexpectedly (Windows 10)

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Source: https://support.hp.com/id-en/document/ish_3974055-3873564-16

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